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SKKD No. 1477/UN25.5.1/TU.3/2018 'The Influence of Work Satisfacton, Antecedent Satisfaction and Consumer's Loyalty Through Organizational Citizenship Behavior and Consumer's Interaction Quality (1)
SKKD No. 615/UN25.5.1/TU.3/2018 "The Effect of Transformational Leadership on Service Orientation, Perceived Value, Member Satisfaction, and Member Loyalty of Indonesia Electrical Professional Association (IEPA)" (1)
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